Conditions

§1 Validity towards entrepreneurs and definitions of terms.

(1) The following general terms and conditions apply to all deliveries between us and a customer in the version valid at the time of the order.

A customer is any natural person who concludes legal transaction for purposes that cannot primarily be attributed to their commercial or independent professional activity (§13 BGB).

 

§2 Conclusion of a contract, storage of the contract text.

(1) The following regulations regarding the conclusion of the contract apply to orders via our online store: https://tomheger.com/.

(2) If the contract is concluded, the contract comes with its conditions.

(3) The presentation of the goods in our online store does not constitute a legally binding contractual offer on our part, but is only a non-binding invitation to the customer to order goods. By ordering the desired goods, the customer makes a binding offer to conclude a purchase contract.

(4) When an order is received in our online store, the following regulations apply: The consumer submits a binding contractual offer by successfully completing the ordering procedure provided in our online store.

 

The order takes place in the following steps:

1) Selection of the desired goods.

2) Confirm by clicking the "Add to cart" button.

3) Checking the information in the shopping cart.

4) Press the "Checkout now" button.

5) Confirm the "Continue to free shipping" button.

6) Selection of shipping options.

7) Confirm the "Pay securely" button.

8) Selection of payment methods and billing address.

9) Confirm the "Check order" button.

10) Checking the data provided (contact details, shipping address, payment method, billing address).

11) Binding dispatch of the order by clicking on the "order for a fee" or "buy" button. 

Before the order is bindingly sent, the consumer can go back to the website on which the customer's information is recorded and correct input errors by pressing the "Back" button in the Internet browser he is using and after checking his details Closing the internet browser will cancel the ordering process.

We confirm receipt of the order immediately by an automatically generated email (“order confirmation”). With this we accept your offer.

(5) Storage of the contract text for orders via our online shop: We save the contract text and send you the order data and our general terms and conditions by email. You can read the terms and conditions at any time at https://tomhollinger.com/pages/agb see. By clicking on the link in the order confirmation email “View order”.

 

§3 Prices, shipping costs, payment, due date.

(1) The prices stated include statutory sales tax and other price components. In addition, there are any shipping costs.

(2) The consumer has the option of paying by PayPal, credit card (Visa, Mastercard, American Express).

(3) The use of our website tomhollinger .de is intended only for natural and legal persons who can enter into legally binding contracts and who intend to purchase the products for their own use or as a gift.

(4) tomhollinger .com delivers worldwide. The recipient specified in the delivery address also becomes the importer of the purchased product and must comply with the laws and regulations of the destination country. The purchased goods are subject to import sales tax, customs duties and fees charged by the destination country.

The recipient specified on the delivery address may be subject to import VAT, customs duties and fees that are levied once the delivery reaches the destination country. If additional costs for customs clearance or import sales tax arise, these additional costs must be borne by the buyer.

We have no influence on these costs and cannot predict how high these costs will be. If a customs clearance procedure is necessary, this may lead to delays in delivery, which means that the delivery times originally stated by tomhollinger cannot be met.

 

§4 Delivery.

(1) Unless we have clearly stated otherwise in the product description, all items we offer are ready for immediate dispatch. Delivery takes place within 7-25 working days at the latest. In case of payment in advance, the deadline for delivery begins on the day after the payment order is sent to the bank responsible for the transfer and, for all other payment methods, on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday or public holiday at the delivery location, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the item sold, even in the case of a mail order purchase, only passes to the buyer when the item is handed over to the buyer.

 

§5 Retention of title.

We reserve ownership of the goods until the purchase price has been paid in full.

 

§6 Right of withdrawal of the customer as a consumer:

Consumers have a right of withdrawal in accordance with the following provisions, whereby the consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity:

 

Right of withdrawal.

You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to excersise your right of withdrawal, you must contact us:

tomheger.com

Email: info@tomheger.com  

inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached sample cancellation form, although this is not mandatory.

 

§7 Consequences of revocation

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.

For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods. The consumer has no right of withdrawal from contracts relating to:. Goods that are made to customer specifications or clearly tailored to personal needs. Watches with personal engraving cannot be returned. The warranty and guarantee remain unaffected.

 

§8 Warranty.

The statutory warranty regulations apply.

 

§9 Contract language.

As contract language german will be available exclusively.