Shipping Information
Our top priority is the satisfaction of our customers.
The satisfaction of our customers is our focus, which is why we ship free of charge throughout Switzerland, Germany, Austria and France. Because demand for certain models is particularly high, some of our products may be sold out.
However, if we do not have a product in stock, this will be indicated on the product page of the affected model and the specific delivery time will be stated in days. So you always have the certainty of when your order will arrive before you buy.
| Status | Meaning | Delivery time |
| Available in stock | The item is in stock in our central warehouse. Shipping takes place promptly, but the delivery time is slightly increased due to the greater distance. | approx. 7-15 working days |
| Available with a delay | Unfortunatelly, the shipping is stalled. The reason for this can be e.g. B. be increased demand. The delivery time is delayed. | approx. 15-25 working days |
| Item ordered | Unfortunatelly the item is not available in any of our warehouses. The product has already been ordered again and will be shipped soon. | approx. 15-25 working days |
| Sold out | The product is sold out. No information on delivery time is available. The item cannot be purchased in this status. | Not specified |
| No longer available | The item is no longer offered or has been replaced by a newer version of it. | Not specified |
After we have handed your order over to the parcel service, you will receive an email with the tracking number for your parcel so that you can view the shipment status at any time. Deliveries outside of the above listed countries may be delayed by a 1-3 working days.